Applications Engineer, Customer Support Team
Responsibilities
We're empowering companies to seamlessly test and deploy robots without specialists. Our collision-free motion planning solutions make it possible for robots to instantly react to their environments and compute how and where to move as their situation is changing. We are searching for an Applications Engineer. As an Applications Engineer at Realtime Robotics, you will support our rapidly growing list of customers spanning multiple industries by assisting with the implementation and application of our industrial technology.
In this Boston-based, remote, or hybrid position, you will:
Directly support efforts related to Realtime’s European business. Working directly with robot OEM’s, SI’s, Distributors, and end-users
Troubleshoot technical issues and address operational issues by collaborating with commercial, operations, and technical teams within Realtime Robotics
Advocate on behalf of European customers within Realtime and ensure their technical needs and requests are understood throughout Realtime Robotics
Develop strong partnerships by providing pre and post-sales technical support via customer presentations, application development, training, and remote/on-site support to customers and partners
Conceptualize and construct product demonstrations and proof-of-concepts for field applications with a focus on the following:
Showcasing Realtime’s technology in value-add industrial robot and cobot application and tasks
Integration of robots, sensors, and industrial vision systems
The position could be a great match if you have:
A Bachelor’s Degree or higher in mechatronics, engineering, or related technical field
Passion for supporting and interacting with customers
Experience working with industrial robotics and peripheral automation equipment
Strong English communication skills, both written and verbal
Functional knowledge of programming PLC’s and/or high-level programming languages Python/C++
Strong knowledge of industrial automation and its role in logistics industries
Desire to work in a fast-paced startup environment
Vaccinations
Our number one priority is the health and safety of our employees, their families, our communities, partners and customers. In order to promote that safety and well-being, we require that all employees be fully vaccinated against COVID-19 by their start date. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated, or who object to vaccination due to a sincerely held religious belief, may make a request for exemption. We will consider requests for reasonable accommodations consistent with our policy, and where we are able to provide such accommodations without undue hardship to the company.
Apply
If you are passionate about what we do, then please apply at this link: